Rebuilding Together Richmond Program Director
Rebuilding Together Richmond (RTR) is a local nonprofit organization dedicated to preserving affordable homeownership through home rehabilitation services. We bring volunteers and skilled contractors together to repair the homes of low-income families across the Greater Richmond region at no cost to the homeowner. We have improved nearly 1,400 homes during our 27 years of service.
We seek to hire a Program Director to join our small, high-performing team.
The Program Director is responsible for the development, management and implementation of programs to repair homes of low-income homeowners residing in Chesterfield, Henrico, Hopewell, Petersburg, and Richmond. This full-time position reports to the Executive Director (ED), manages the construction manager, project manager, and administrative/client services associate.
Primary responsibilities include management of National Rebuilding Day, Fall Fix-Up Day, Community Development Block Grant (CDBG) funded projects, off-season projects, and providing oversight of the Safe at Home program. This person will work with a variety of populations, including seniors, homeowners with disabilities, multi-generational families, volunteers, contractors/vendors, sponsors, and donors.
The successful candidate will display professional and interpersonal skills to work effectively with leaders from the public, private, and community sectors as well as with the neighbors we serve.
Essential Duties and Responsibilities
- Develop, manage and implement delivery of home repair services to serve our clients and advance our mission. Track results to demonstrate impact and recommend program and policy changes.
- Work with bookkeeper and ED to manage budgets and reporting requirements to key stakeholders.
- Oversee the client application process including intake, qualifying applicants, collecting required documents, tracking status, and communicating with clients. Manage and ensure all client, volunteer, and project-related documents are properly filed and stored in CRM database.
- Conduct comprehensive home site assessments and client interviews with construction manager to identify critical home repair needs, develop statements of work, timelines, and budget; and determine which “track” is the best fit: National Rebuilding Day, Fall Fix-Up Day, CDBG project (in a particular locality), or Safe at Home program.
- Manage about 40 partners (corporations, small businesses, and faith-based organizations), which repair homes on National Rebuilding Day/Fall Fix-Up Day and throughout the year. This includes supporting each organization’s team leader to ensure resources, tools, and materials are available; volunteers’ safety is protected; budgets and milestone are met, and paperwork is submitted.
- Help build capacity to provide high-quality home repairs, including strengthening volunteer teams and their skills, and securing the help of professional contractors for complex repairs. Nurture relationships with vendors for donations, discounts, and purchase of materials and labor to complete repair projects, including developing work scopes, soliciting bids, reviewing proposals, ensuring compliance, and approving payment to contractors.
- Ensure compliance with programmatic, administrative and fiscal requirements of grant awards, and provide timely reports to Executive Director and designated CDBG Managers (if applicable).
- Supervise and manage Construction Manager, Project Manager and Administrative/Client Services Associate.
- Periodically make presentations to community partners, such as businesses, faith communities, and government agencies.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities (The ability to thrive in a dynamic environment is critical!)
- Excellent project management skills.
- Construction project management experience preferred.
- Knowledge working with CDBG and federal funds is a plus.
- Must possess excellent written/communication skills as well as organizational, planning and outreach skills.
- Demonstrated leadership in program development and personnel management.
- Significant attention to detail and follow-through; ability to work on multiple tasks in a busy work environment.
- Ability to be flexible and adaptable and maintain professional decorum under stress.
- A desire to work with volunteers, low-income residents and staff from nonprofits organizations who support them.
- Strong written and oral skills, including public speaking experience.
- Knowledge of, or the ability to quickly grasp, Greater Richmond region neighborhoods and services.
- Competency using Microsoft Excel, Word, and database management systems.
- Must be willing to work occasional weekends throughout the year. We offer flexibility to accommodate these obligations.
- Ability to fluently speak Spanish is a plus.
- A valid Virginia’s driver’s license, proof of insurance and a willingness to drive throughout the Greater Richmond region.
- Master’s degree preferred but not required; those without a Master’s degree but have at least five years of administrative or program management experience are encouraged to apply.
Part/Full Time: Full Time
Salary: The salary range for this full-time, exempt position is between $52,000 – $58,000 depending on experience. Benefits include personal leave, paid holidays, flexible work schedule, reimbursement for health insurance and more.
How to apply: Interested applicants should email their resume and cover letter, including the position interested in, to: email@example.com. Resumes will be reviewed and applicants will be contacted if selected for a phone or personal interview. No phone calls, please.
Job Classification: Management, Volunteer Coordination, Administrative and Office Support